Tweed Shire Council Vacation Packages

Handy location to shops, restaurants and car parking.

This is such an amazing find. Our usual stays weren’t available so after several searches we found Pacific Views Resort. What a find. Great value, such beautifully maintained and presented accomodation overlooking the ocean and a 3-5 min walk from the best village centre with bars, cafes, restaurants and an IGA, bakery etc. we will most definitely be back. There is also a cafe just below the hotel which was amazing. And if you have serious food allergies, it’s fully able to accomodate.

Avoid booking with Q Stay Properties. From the moment we checked in, most of the apartment had an electrical issue. As a result, we had no usable kitchen, laundry or Wi-Fi for the entire stay. Maintenance managed a temporary fix that lasted a day before the same issue returned. Despite reporting it immediately, the electrical fault was never resolved before we checked out. Customer service was frustrating. Emails were often ignored until late in the afternoon, leaving no opportunity to respond before the office closed. We repeatedly had to chase updates, and promised callbacks didn't happen. We were eventually offered an alternative apartment in a different location with poor reviews, which wasn't an acceptable replacement for what we'd booked. The apartment was also in poor condition. The sofa and kitchen extractor fan were broken, the bathroom tap leaked, the carpets were dirty, and the bedding consisted of thin throws instead of proper duvets. Overall, it was tired, poorly maintained and not fit for the standard advertised. The building itself is in a great location, and the common areas and pool are well maintained. My recommendation would be to book an apartment in this building through Mantra rather than Q Stay, as the location is excellent but the management of this property was not.

Only issue was not having anywhere to park. No parking was not stated at time of booking

The apartment was light, airy and spacious.It had all the basics but some additional tea towels and paper products would have been handy in the kitchen. Good view from the balcony but quite noisy with construction going on next door. The facilities at the property were well maintained. A nice pool, spa and BBQ area. The staff were friendly and helpful. Great location, one block to the beach and a 5-10 minute walk to the main drag of Surfers.